HAI QUALCHE DOMANDA?

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➤ Come posso ordinare?
È possibile effettuare l’ordine anche via e-mail. Il nostro gentilissimo servizio clienti sarà lieto di aiutarti, ti preghiamo di inviarci i dati sotto elencati via email info@twinnytube.it.
  • • Nome e cognome
  • • Indirizzo di consegna (codice postale/città/via/numero civico)
  • • Numero di cellulare (per il servizio di consegna)
  • • Indirizzo email del destinatario (per il servizio di consegna)
  • • NOME DEL PRODOTTO indicato sul sito web (colore/taglia/numero)
➤ Il mio pacco non è ancora arrivato. Dove si trova?
Le istruzioni per tracciare la spedizione sono disponibili QUI.

➤ Il prodotto ricevuto non soddisfa le mie aspettative e vorrei restituirlo, come posso fare?
Il modulo per il rimborso va compilato QUI.

➤ Il numero, la taglia o il colore del prodotto ordinato non mi va bene. Posso cambiarlo?
Il modulo per il cambio della taglia, numero, colore va compilato QUI.

➤ Cosa posso fare se il mio prodotto è arrivato danneggiato o non funziona?
Per saperne di più sui reclami, clicca QUI.

➤ Dove trovo le istruzioni per l’uso del mio prodotto?
Le istruzioni per l’uso del prodotto le trovi QUI.


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